PRIVACY POLICY
Last Updated: June 2026Rise & Radiate Recovery (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit forms, book appointments, join our mailing list, purchase products or services, or otherwise interact with our business.
WHO WE ARE
Rise & Radiate Recovery Ltd. (Company No: 15196044)Website: riseandradiaterecovery.com
Email: hello@riseandradiaterecovery.com
Spring gardens Court
North Shields
NE29 0AN
United Kingdom
WHAT INFORMATION WE COLLECT
We may collect the following information:
Name
Email address
Phone number
Information submitted through contact forms
Information submitted through programme applications
Information submitted through booking forms and questionnaires
Payment information (processed securely through third-party providers)
Website usage information collected through analytics and cookies
We only collect information that is relevant to providing our services and supporting your experience.
HOW WE USE YOUR INFORMATION
We may use your information to:
Respond to enquiries
Provide coaching, programmes, memberships, and resources
Process bookings and payments
Send newsletters and updates (where you have opted in)
Improve our website and services
Communicate important programme information
Comply with legal obligations
We will never sell your personal information to third parties.
EMAIL MARKETING
If you choose to join our mailing list, we may send you:
Recovery and wellbeing resources
Podcast updates
Programme information
News and announcements
Marketing communications
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
LEGAL BASIS FOR PROCESSING
Under UK GDPR, we process personal information based on one or more of the following lawful bases:
Consent
Contractual necessity
Legal obligation
Legitimate interests
DATA STORAGE AND SECURITY
We take reasonable steps to protect your information from unauthorised access, misuse, loss, or disclosure.
Your information may be stored securely through trusted third-party platforms including:
Squarespace
Acuity Scheduling
Zoom
Email marketing providers
Payment processors
These providers maintain their own privacy and security policies.
COOKIES
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
You can control or disable cookies through your browser settings.
THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
YOUR RIGHTS
Under UK GDPR, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing of your information
Object to processing
Request transfer of your information
Withdraw consent at any time
To exercise any of these rights, please contact us at:
hello@riseandradiaterecovery.com
DATA RETENTION
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to meet legal, regulatory, or contractual requirements.
CHILDREN’S PRIVACY
Our services are intended for individuals aged 18 years and over.
We do not knowingly collect personal information from children.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
CONTACT US If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Rise & Radiate Recovery ltd.Email: hello@riseandradiaterecovery.comWebsite: riseandradiaterecovery.co